Our Customer Reviews


It is always nice to receive customer feedback. Whether we are protecting the family home or a successful local business, it is a great way to continue to ensure we always deliver the best possible customer service at every touchpoint from our busy office team, experienced site surveyors and our skilled team of engineers.


Will Morton

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I changed service providers, so this is my first experience with Communicate. I have been massively impressed with their responsiveness and professionalism. I am so glad I changed.


Will Morton  

Liz Hibbitt
For various reasons we decided to get an alarm. Communicate UK were recommended by the local Neighbourhood Watch Group. We had no knowledge of alarm systems. Pat responded very quickly with a visit and answered all our concerns and questions. Pat responded with a reasonable quote and our system was installed within 2 weeks. For various reasons, including a replacement front door just after installation we saw a few engineers. All were very knowledgeable and helpful. We would definitely recommend Communicate UK.


Liz Hibbitt  

PATRICIA MOULTON

Positive: : Professionalism, Punctuality

Absolutely brilliant team from start to finish. Very happy with the product that was installed. Wouldn't hesitate to recommend the company to friends and family.


Patricia Moulton  

MARK BRAIDWOOD

Positive: Professionalism, Punctuality

Moved to new house with existing Communicate system installed. Spoke to Glen and he arranged engineer visit to reset and give us a rundown of function. Also run test and rectified some errors whilst there. Engineer was bang on time and gave us a complete rundown on the system and was excellent. No mess, nice clear instructions for us in all excellent service from first to last contact. Would not hesitate in highly recommending Communicate. A+ Thank you.


Mark Braidwood  

Mandy Banes
Unfortunately we was broken into recently and we contacted Communicate for a site survey and advise on what we could do for security. They acted very quickly and come out to us that afternoon. We had a surveyor Pat came round who was very knowledgeable and polite. The quotation for the intruder alarm was reasonable and the installation was complete in one day and was fitted within 3 days from our survey! We are very happy with our system and Communicate was great.  


Mandy Banes  

AJ B

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I have used this company now for 6 years on many projects both for Business and home and have also recommended them to all my Friends and family who have also had systems installed. On every occasion they have been thoroughly professional. The systems have all been reliable and easy to use. The latest system installed is just as good as the first. Top class service and products.  


AJ B  

John Reaks

Positive: Professionalism, Quality, Responsiveness, Value

Yes, Communicate are looking after me very well ! Great system, external pirs caught a couple of prowlers within feet of them setting foot on my property, scarpered like scolded cats !  


John Reaks  

John Adds

Positive: :Professionalism, Punctuality, Quality, Responsiveness, Value

I have been a customer of Communicate UK for at least 5 years and have always found them to be helpful and knowledgeable, with prompt and efficient service and excellent customer support. I would recommend them without any hesitation.  


John Adds  

Peter & Beryl Wilkens

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

We were firstly very impressed with the gentleman who initially attended to survey the site and provide us with the quotation. It always gives me great confidence when someone obviously knows his stuff and comes across as professional as he was. The Installation engineer turned up at bang on 08.00, he introduced himself and cracked on with the job of upgrading our security system and installing 2 cameras. The work from start to finish was most professional with the engineer sweeping and vacuuming any mess. He even asked if we still had any paint to match the outside walls and then blended in the cables to match. The finishing touch was a detailed intruction on how everthing operated. We would recommend Communicate UK every time.  


Peter & Beryl Wilkens  

James Bullen

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Really pleased we decided to go with a local CCTV Installer. With crime on the increase in our village and the remoteness of our property, it was important that the CCTV installation captured day and night coverage. The engineers also advised us on how we can update our current Intruder Alarm to a SMART device that connects with our mobile phones and adds in perimeter beams to protect the outside of our property. If you are looking for highly skilled engineers with the latest technology on the market then I'd definitely advise you get in touch with these guys! Great Job!  


James Bullen  

Kevin Heather
Andrew visited us and clearly explained the options and variety of things that we could choose from. We booked a system for our needs and are exceptionally pleased with the service, follow up, communications... and obviously the installation as well.. Our system meets and exceeds our expectations.. If you are in the market for an alarm system.. Use this company.. They will not let you down.. Thank you to Andrew and the whole team.. a job well done ! 


Kevin Heather  

Elizabeth Bullen
Just had our House Alarm installed by CommunicateUK. Great, speedy service at a fraction of the price we were quoted by another local Company. Would recommend. 


Elizabeth Bullen  

Anonymous
I approached Communicate UK having been recommended to them by a company that operates in another area of the security business. I was impressed by the professionalism and knowledge of their surveyor and installation took place 4 days later. The engineer's workmanship was excellent. I find the Texacom phone app very easy to navigate and appreciate it's facility to control the "armed state" when away as well as enabling me to disable the alarm from outside my house when I have my arms full of shopping! I have no hesitation in highly recommending Communicate UK to install a system that will safeguard your property; you will have to search for a long time to find an alarm installer to better this company  


Anonymous  

Adam Ellis, Head of Education and Customer Experience, Jo Loves, Belgravia
Following a recent attempted break-in at our retail premises, I am very pleased to recommend the Intruder Alarm System including the SmokeCloak Security Fog System provided by Communicate UK. Had it not been for the effectiveness of the SmokeCloak system, we would of seen a high loss of valuable stock and damage to our shop. The Metropolitan Police were particularly impressed with how the SmokeCloak worked as a deterrent and, we believe that this system 100% saved our business from the burglary. I have been recommending this fantastic system to our retail neighbours in our street and have no hesitation to endorse Communicate UK for their ongoing services and commitment to keeping our business safe from intruders.


Adam Ellis, Head of Education and Customer Experience, Jo Loves, Belgravia  

Mrs Bainbridge, Langdon Hills, Essex
We have been a customer of Communicate for several years and have always received a first class service. At the beginning of the year they advised us on an alarm system for our new house and the whole process from initial survey to installation was excellent. We had a wireless system installed without the need for wires/cables and can receive alerts directly to our mobiles. Any queries we've had have been dealt with directly and staff are always helpful. I have recommended Communicate in the past and will continue to do so. 


Mrs Bainbridge, Langdon Hills, Essex  

James Bullen, Chelmsford, Essex
Really pleased we decided to go with a local CCTV Installer. With crime on the increase in our village and the remoteness of our property, it was important that the CCTV installation captured day and night coverage. The engineers also advised us on how we can update our current Intruder Alarm to a SMART device that connects with our mobile phones and adds in perimeter beams to protect the outside of our property. If you are looking for highly skilled engineers with the latest technology on the market then I'd definitely advise you get in touch with these guys! Great Job! 


James Bullen, Chelmsford, Essex  

Kevin Heather, Langdon Hills, Essex
We contacted Communicate UK to quote for a new intruder alarm for our new home. Andrew visited us and clearly explained the options and variety of things that we could choose from. We booked a system for our needs and are exceptionally pleased with the service, follow up, communications... and obviously the installation as well. Our system meets and exceeds our expectations. If you are in the market for an alarm system - use this company. They will not let you down. Thank you to Andrew and the whole team a job well done! 


Kevin Heather, Langdon Hills, Essex  

Mr Todd, Brentwood, Essex
Just like to say a big thank you to all at Communicate UK for the swift and installation of our new CCTV and intruder alarm system to my home. A very professional job completed very quickly and cleanly. Plenty of advice and instruction from both of your engineers. Once again a big thanks and would certainly recommend you to others. 


Mr Todd, Brentwood, Essex  

Mrs Bainbridge, Langdon Hills, Essex
We appointed Communicate UK to support us through a full refurbishment of The Royal Hotel, Southend on Sea. From the start of this project, we have been very impressed with the security solutions Communicate UK have provided both initially during the refurbishment and the final end result. Their knowledge and understanding of the requirements of both a listed building and a licensed premises ensures we always have a maintained and police monitored working system that supports our Insurance Company requisites. We are particularly impressed with the quality and service of the engineers on site who work discreetly to maintain the systems whilst we are serving our customers.. 


Terry Garrett, The Royal Hotel, Southend on Sea, Essex  

Ram (Owner), The Dog & Gun, Hatfield Peverel
We have recently purchased and refurbished the Dog & Gun Restaurant in Hatfield Peverel and have reopened this beautiful building as a Turkish Restaurant. As part of the refurbishment, we took the opportunity to engage Communicate UK to upgrade the Intruder and Fire Alarm System. Communicate UK team were efficient from initial contact with the office to arrange a site survey and agree a quote through to installation of a completely new Intruder Alarm system to meet the specifications set out by our Insurance Company to allow for the new restaurant to have a Police monitored response. The friendly engineers were very helpful on site explaining how the system worked and very clean and tidy. We are extremely pleased with the results! 


Ram (Owner), The Dog & Gun, Hatfield Peverel  

Mrs Sandra Stamp, School Business Manager, Trinity St Mary’s C of E Primary School, South Woodham Ferrers
Trinity St Mary's C of E Primary School recently instructed Communicate UK to take over the monitoring and maintenance of our School Security System including a comprehensive CCTV and Intruder Alarm System; Fire Safety System and Access Control System. Communicate UK Site Surveyor, Pat Robinson, was really helpful throughout the whole process and the engineers were friendly, arrived on time and were discreet. We are confident that we have engaged with a professional and responsive security company. 


Mrs Sandra Stamp, School Business Manager, Trinity St Mary’s C of E Primary School, South Woodham Ferrers  

Monica J Morley, Business Manager, St John Payne Catholic School
We moved supplier for our CCTV provision in February 2012 to Communicate UK and we have been more than happy with the service we have received, especially with hardware. The team are quick to respond and react accordingly to the many demands made with a busy school site. Communicate UK have also supported the school with the entry system which is easy to set up and maintain. A pleasure to deal with a Company who pride themselves on their customer service and satisfaction.  
Vicky Bennett, Secretary, Maldon Court Preparatory School
We can't recommend Communicate highly enough. They recently fitted a new entry system at our school in Maldon. The engineers were efficient, courteous and friendly. We are really happy with the system there have been no issues at all with the installation - we feel very reassured that should there be any issues at all they will be rectified quickly. Thank you to Andrew and his team for such a swift and problem-free installation. 


Vicky Bennett, Secretary, Maldon Court Preparatory School  

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